Contact: 207.339.1520

Toll Free: 800-U-GO-JUMP

Reservations

First Time Skydivers

Safety

Groups

Video and Stills Package

Weather

Cancellations, Refunds and Rescheduling

Miscellaneous


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Reservations

Do I need a reservation to Skydive?
It's recommended, but walk-ins are always welcome. Scheduled students take priority over walk-ins, so it's a good idea to call first to see if we will have time for walk-ins.
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How far in advance should I schedule my Skydive?
We recommend scheduling about 2 to 3 days in advance.  For groups, 1 to 2 weeks is best, but you may call 1-800-UGO-JUMP for availability. We may have openings for you to jump today!
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How do I make a reservation to skydive?
Just call us at 1-800-UGO-JUMP or book online 24 hours a day! A non-refundable, $75 depositis required to hold your place in class.  Your deposit is good for two years and transferable to another party. 
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What time can I skydive?
We have scheduled classes every day of the week. Our tandem classes are at 8 am, 10 am and 12 pm, 2 pm and 3pm Monday through Friday, and at 8 am, 9am, 11am, 1pm, and 3pm on Saturday and Sunday. Weekend classes (Sat and Sun) start at 7 am, 8:30 am, 10 am, 12pm, 1:30 pm, and 3 pm.  AFF classes start at 8am Sunday through Thursday.  Saturday classes start at 7 pm Friday and resume on Saturday mornings at 8am. Many people in this class choose to camp out Friday night and enjoy our world famous bonfire and nightlife!  Tenting is free for AFF students and guest rooms are only $15 a night. 
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Do I need reservations to camp?
If you bring your own tent, you do not need reservations. Check in at the office and we will show you where to set up your tent and where the showers are located. Reservations are recommended for the quest rooms however. We will take a refundable $20 key deposit which you will get back when you return the key. Guest rooms are $25per person a night (dbl occupancy), $15 for additional persons, 5 max per room. Tenting is $5.00pp/night.
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First Time Skydivers

What do I need to do to skydive?
Simply call us at 1-800-UGO-JUMP and we will take your name, address, phone number and a non-refundable $75 deposit, or you can make your reservations online here! On the day of your jump, bring your ID, comfortable clothes (we will provide you with a jumpsuit), shoes (not sandals) and some extra cash for food, video, t-shirts, etc. Tandem jump weight limit - 240lbs. AFF weight limit - 210lbs
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I've never skydived before, do I have to do a tandem jump?
No you do not have to do a tandem jump your first time. You may do an Accelerated Freefall jump course and jump solo your first time. See the AFF description for more details.
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What do I need to do to become a certified skydiver?
To become a skydiver certified by the United States Parachute Association (USPA), you need to go through our accredited AFF student program, and have a minimum of 25 freefall skydives
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How much does it cost to get certified?
You will first need to go through our AFF program and complete a minimum of 25 freefall jumps. The total cost is about the same as one college course. Please check our PRICES page for more details. Once you are certified, you can jump anywhere in the world!  Jump prices range from $17-25
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Can I do a tandem jump at night or in a competition?
No, you must be a certified skydiver to participate in night jumps or competitions
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Safety

How safe is it to skydive?
Your safety is our top priority. All of our student parachutes are equipped with a computerized AAD (Automatic Activation Device), called a CYPRES (CYbernetic Parachute RElease System). Although it is the skydiver's responsibility to deploy their parachute, the AAD is designed to activate the parachute automatically should the skydiver be incapable to do so. All of our skydiving instructors have undergone rigorous training and national USPA certification. We are proud to be a United States Parachute Association (USPA) enhanced group member drop zone; we strictly adhere to all FAA and USPA guidelines on safety. The United States Parachute Association (USPA) keeps detailed safety records and is a great resource to check out if you are concerned about the safety of skydiving
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Groups

How big of a group can you accommodate?
We accommodate groups of up to 70+ people! For large groups (10 or more jumpers) please call at least 2 weeks ahead of time to hold your spots in class.
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Do you have group rates?
Yes, see our pricing section for AFF and tandem group rates.
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How many people can jump at one time / I want to jump with my friend - can we both be on the same plane?
Anywhere from 1 to 5 tandems will be on each plane load. We cannot guarantee that any group will be able to get on the same plane but we will try our best. 
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Will I be able to see my friend in freefall?
No you will not be able to see other tandems in freefall. To ensure everyone's safety, our instructors will only exit the plane after the previous skydiver is a safe distance away. Under canopy, however, you will be able to see other skydivers under their parachutes and you can even hear them clearly.
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Video and Stills Package

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Can my friend and I be on the same video?
One person's freefall will be on each video. However, footage and stills can usually be taken of groups or couples on the ground, in the plane and after your jump. Just ask your videographer.
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Can I buy just the digital photos or just the video?
The videographer who will jump with you has both a digital camera and a video camera attached to his or her helmet. It's an awesome package!
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Weather

What if it rains on the day I'm scheduled to jump?
We will never cancel a class, so you are always welcome and get trained. If the weather does not permit safe jumping, we will give you a rain check that is good for 2 years.  If you come back within the season you do not have to take the tandem class again.
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The weather wasn't good on the day I was supposed to make my skydive. What do I do now?
Since you have already been trained, you should have received a rain check. You can call us anytime to schedule your jump and you do not have to sign up for a class time. Just let us know when you want to come back!
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Cancellations, Refunds and Rescheduling

What is your refund policy?
There are no refunds for any reason. However, all deposits and payments are good for 2 years and are transferable. In other words, if you cannot jump for any reason, you can transfer your deposit or payment to anybody else who can jump.
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What is your cancellation policy?
We ask that you give us at least 3 days to cancel or change a reservation. Canceling or rescheduling less than 3 days before your class date will result in a $35 administrative fee. Please understand that our instructors have been scheduled to accommodate your reservation.
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Miscellaneous

How old do I have to be to skydive?
You must be at least 18 years old. Parents cannot sign for jumpers under 18 years of age under any circumstances. We have no upper age limit. You are never too old to experience the thrill of skydiving! An 80th birthday is as good of a reason to skydive as an 18th birthday is!
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Can I skydive naked?
Ask your instructor
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Can I drink alcoholic beverages at any time on the drop zone?
No!! Alcoholic beverages are not permitted at any location on the drop zone by anyone while skydiving is taking place, even if you are not jumping. After the last load of the day has left the ground, you are welcome to enjoy any frosty beverage of your choice, providing you are over the legal drinking age.
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